This is my first Boswell. I saw it on the internet and sent an email since they didn't have online ordering. This was about 9:00 at night. Jim's wife sent a quick reply and said that she would put it aside and to give them a call the next day. Did so and I had the pipe.
Only problem I've ever had ordering pipes is that they will post new pipes for sale on their web site every two weeks or so. Usually within a day most of them are already sold. Seeing his pipes and considering the excellent prices I can understand why.
And yes, I am a Boswell fan, much like Old Toby is an Erik Nording fan.